Invisible "Dark Matter"
Now CEO invites in the organization's contractors
- Doors open all around stadium, walls push back, chairs appear for legions of contractors who flow into all functions along all tiers
- Contractor chairs and uniforms khaki-color and trimmed in color of functions
- Contractors’ uniforms and hats also show leadership status, except khaki brim
- Existing teams and leadership spans swell, organizations balloon in size, and tiers broaden, lengthen, deepen
- More of organizational pattern tumbles out of sight of front tiers
Inclusion of contractors sets off a flurry of activity as leadership enlarges
- Many staff exchange white coats for line manager or even executive coats; some line managers add executive braid, reflecting increased level of responsibility for their positions
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CEO notes that each person’s view is limited by their seat’s perspective
- Steps between tier levels steep, stadium vast, thus everyone’s field of vision restricted by position
- Even from front, only faces of first 100 or so people in second and third tiers clearly recognized
- Farther out, individual faces harder to see, dots of color as upper tiers blur
- Patterns that seem clear up close become indistinct, tumbling “over visible horizon” about three levels deep, depth of typical org chart
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