Is your design too complex for people? Or too simple for its purpose and context?
How do people learn new jobs? How fast? How well? How will they shape it?
Are You Using or Losing Your Critical Knowledge?
People come in bringing a unique set of skills, knowledge, experience, and social networks. They join an organization in a job that includes a membership and positional role in a management team and, increasingly often, additional roles in multiple teams.

People may move in and out of teams as part of their position’s responsibilities, and they may move on to another position within the organization. Positions get changed by their actors, are changed by their managers, and are created or eliminated by the management decision-making structure, all of which effect the teams where that job functioned. Eventually, people leave, taking their intimate knowledge with them, unless the organization through its teams has somehow absorbed and retained that knowledge.

For the person, for me, leaving knowledge behind does not diminish my knowledge carried away. Indeed, it increases it. I am more aware of what I know because the essence of it has been made explicit for my team mates and, eventually, the organization. The laws of information prescribe that knowledge accumulates with use (plenty). The laws of physics prescribe that material things diminish with use (scarcity). Higher levels of organizational intelligence emerge from the vastly expanded human capacity to retain, link, and use knowledge governed by information laws of plenty.
Do people leave usable knowledge behind for the next person?
Who Benefits From Team Rooms and Role-Based Workflow?
Incoming people to a position
Introducing new hires to their job’s organizations and teams
Personal Knowledge brought to new job and roles
Existing employees and contractors moving between positions learn new roles in the context of new teams
Social + task knowledge in new jobs in new teams
 
Changing people’s position responsibilities
People changing with a position’s place in the organization network structure (e.g., my unit got moved)
Organizational + Team Knowledge
associated with the job and roles
Changes in a position’s roles (links) in team resource-workflow patterns (team focus changed)
Team Knowledge with improved practices and adaptive behavior
Ongoing organizational adaptation, significant redesign (strategic changes), and, sometimes, transformation
Organization Knowledge with its overview of how all teams interrelate
Outgoing people from a position

 People leaving a team role have embedded their best practice in the record and current state of the intra-team network
Tactical Knowledge
of interdependent tasks and roles
People leaving their current job-position have embedded information about multiple role responsibilities in multiple team rooms
Tacit Knowledge
my knowledge spread around
People leaving the organization have left a trail of learning experiences for each position and team they passed through, enabling the organization to improved its intelligence over time and across a changing population of people
Organization Knowledge Base
Person-position-role authors within a dynamic organizational network of authors